Sony DVD drive unable to play DVD but CD playing

Asked By stefen_uk 0 points N/A Posted on - 08/07/2011

I have a Sony DVD rom but I am having problem with it. Whenever I try to enter a DVD in to the drive, DVD could not be read but it can easily cd entered into the drive. This is making a lot problem for me , I cannot use my win 7 DVD also.

Please help me out. Sony

• Status: Open
• Question Views: 810
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Hardware

Best Answer by Raul98

Go To Solution

Best Answer

Best Answer

Answered By Raul98 0 points N/A #102911

Sony DVD drive unable to play DVD but CD playing

The Sony DVD rom is a very nice ROM. This kind of problem often occurs in your DVD/’CD Rom. Your DVD ROM’s laser might be damaged. DVD ROM cannot read the DVD because of your damaged laser of DVD Rom.

To read a DVD the ROM needs  the laser but to read a CD the leaser is not needed. You should repair your DVD from the nearest servicing Centre. I think you have to replace with new one. You can buy SONY or other well known company such as: Liton,ASUS etc. I hope you get the answer of your question

About Raul98

Questions
0

Answers
9

Best Answers
3

• Vote Up 0 Vote Down

• Posted on - 08/11/2011
• Question Category: Hardware

Answered By Sharath Reddy 590495 points N/A #102912

Sony DVD drive unable to play DVD but CD playing

That odd thing also happens to me sometimes where one disc can easily be accessed and read while after inserting a different CD it takes too long for the optical drive to recognize it. This is a sign that the CD/DVD drive’s lens is getting dirty. When you start noticing that your optical drive is getting a hard time recognizing some CD or maybe a DVD disc, this is a good time to start cleaning the drive’s lens. You can clean its lens using any ordinary lens cleaner like the one using in the VCD or DVD player.

If you don’t have a CD cleaner, you can clean the lens manually by opening the optical drive’s casing. But this is only done by those who are already familiar in opening the case. Don’t attempt to open the case and do it manually if you are not experienced.

About Sharath Reddy

Questions
1

Answers
14599

Best Answers
2290

• Vote Up 0 Vote Down

• Posted on - 05/14/2012
• Question Category: Hardware