Asked By
Hall Allen
80 points
N/A
Posted on - 10/25/2012
Hi Experts,
The problem is with Sony PC Companion. While updating the software I received an error message. Have a look at the error message below. It has failed to update start phone software update components. However, I tried several ways to get a remedy of this issue but failed. Have you any idea? Please help.
Thanks in advance.
Sony PC Companion
Installation Error
Unable to install or start phone software updateÂ
components.Â
Sony PC Companion – Installation Error
Hi Hall Allen,
Thanks for sharing your problem with us, before installing the Sony PC Companion upgrade your PC to the latest version of Java otherwise you will receive the error. If the problem continues after upgrading Java then download the update service from here:
https://support.sonymobile.com/gb/xperia-companion/.
Download and run the update service and follow the instruction.
I hope this will solve your problem.
Thanks.
Sony PC Companion – Installation Error
Hi,
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Hall have you tried it after updating the service update for this? I think there is a problem with the compatibility of the service and the installation you are making. Install the service update, restart your device and then try to install the PC companion.
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If this solution didn’t work then try with another PC Companion.
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I hope this information will helps you.
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Thank you.