Sophos Enterprise Console error of sub-estates

Asked By Angela L Calvert 0 points N/A Posted on - 07/25/2014

Hi there,

Even if I am the only user and I have all the administrative rights I have this message that says I am not a member of sub-estates. I don’t know how to solve this error so is there any expert online that can help me to fix this ?

Thank you !

 

 

Cannot open Sophos Enterprise Console

The user ***** is not assigned to any sub-estates. You must be a member of at least one sub-estate to run the console.

Contact your Administrator to resolve this issue.

OK

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Answered By ferdinand Magellan 0 points N/A #178546

Sophos Enterprise Console error of sub-estates

Hi Angela, you encountered this error due to installing a previous version of Sophos which also removed several Admin groups. Try to create a domain local group in Admin and add this to the administrator account. Now run the commands sqlcmd –E –S – SOPHOS52 –I ResetUserMappings.sql in the command prompt on the database server from the enterprise console directory. Re-start now the Sophos services on the server and try to open again the Sophos enterprise console. 

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• Posted on - 10/15/2014
• Question Category: Sophos