Sound interferences with my new speaker even properly connected

Asked By Christine Turner 20 points N/A Posted on - 04/10/2015

Hi!

I having issues with my new speaker. I bought a new Pure Jongo S3. Every time I turn on my laptop everything seems to be fine. After few minutes close to an hour, it will just lose sound. Totally dark now sound coming at all but my laptop is still on. What could be causing this issue? Either USB or wireless connection it shouldn’t turn off right? Can you show me how to fix this problem? What are the steps I need to do to resolve this issue?

Thank you!

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• Question Category: Peripherals

Answered By Dave Crinit 5 points N/A #165773

Sound interferences with my new speaker even properly connected

Try following these few strategies to solve this issue by yourself before seeking for technical assistance,

• First of all, try connecting the speakers to another USB port.
• Try installing the driver updates if available
• Check whether the system sounds are working. If yes, there can be an issue with the application's sounds.
• Scan the computer to detect any viral attack for causing the issue.

If these steps bring no result, try contacting for technical support since a replace might be needed.

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• Posted on - 04/17/2015
• Question Category: Peripherals