Sound on Skype comes out distorted

Asked By Dawn Knopf 40 points N/A Posted on - 12/09/2013

Hi there,

I was using Skype on Ubuntu 13.04 and all was okay until I updated to Ubuntu 13.10 and Skype sound became distorted, I can make a call and the sound is okay, but when am receiving the call, I cannot hear the other person well, I have tried reinstalling Skype and the same problem persist, how can I correct this problem and what are the possible causes for the same?

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• Question Category: Misc Software

Answered By Holzman Warren 0 points N/A #199584

Sound on Skype comes out distorted

This is a common problem after upgrading to Ubuntu 13.10 and is caused by an incompatibility between skype  and PulseAudio 4.0

In most cases, launching skype with the following command : “env PULSE_LATENCY_MSEC=30 /usr/bin/skype” fixes the problem

Downloading and reinstalling skype from the Ubuntu repository, rather than directly from Skype’s website should fix this problem permanently.

 

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• Posted on - 12/17/2013
• Question Category: Misc Software