Start up of Softgrid Management Console

Hey, I hope someone can help me with the problem considering the start up of the Softgrid Management Console. The problem is the connection to SoftGrid System which from some reason isn’t working and just keeps displaying the following error:
“Application virtualization management Console
Unable to log into the Application Virtualization System.
Invalid user name or password.
Error code: 0000C801”.

That’s all I have from details. Thank you for your time and effort.
