Symantec Endpoint Protection client fails to install

Asked By Harford Maud 30 points N/A Posted on - 08/19/2012

During the installation of Symantec Endpoint Protection it stops with the following error message.

Can anyone please show me how to fix that?

Error 1402. Could not open key:

HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun.

Verify that you have sufficient access to that key, or contact your support personnel.

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Best Answer by Paul jolie

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Answered By Hathy greave 0 points N/A #159618

Symantec Endpoint Protection client fails to install

 

Hi,

Do you know you have permission to access and modify the registry key to install the product properly? Be sure of it. Then check about you full administrative rights to the registry with the account what you are using to install the SEP client.

If all those are ok, you should go forward.

Hathy

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Answered By Paul jolie 15 points N/A #159619

Symantec Endpoint Protection client fails to install

Hello Harford,

You have lack of permission to access the full Symantec Endpoint Protection. To solve this issue you need to get sufficient access of key of Symantec Endpoint Protection. Contact you support personnel to recover the issue and this will be a better thinking.

Hope your problem will be solved as soon as possible.

Best of luck.

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• Posted on - 12/20/2012
• Question Category: Business Management