Thunderbird could not install the file at

Asked By Francisca 0 points N/A Posted on - 10/15/2011

HI,

I downloaded and installed Thunderbird  last week and tried to installed it to my laptop.

But the following error message encounters during the installation process and consequently the installation was not successful.

How can I resolve the problem?

Error

Thunderbird could not install the file at

file://c:/downloads/minimizetotray_plus-1.0.8-fx+tb6sm-win.xpi

because: Unexpected installation error

Review the error Console log for more details-203

OK

Thanks,

Fancisca

• Status: Open
• Question Views: 1075
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Misc Software

Best Answer by Alber grower

Go To Solution

Best Answer

Best Answer

Answered By Alber grower 0 points N/A #92325

Thunderbird could not install the file at

There are two possibilities here, Either you don't have the permission to install in the computer or your downloaded software is corrupted.

Solution 1: If your are not the administrator of the computer, then you are not entitled to do anything in the computer, unless the administrator give you the same level of his account or you belong to the power users. To fix this, ask for permission to install the software or give you the right access to do it yourself.

Solution 2: Download the software once again and try installing it and see if there might be some corrupted files. You might also consider reinstalling the browser associated with Thunderbird more specifically Mozilla Firefox.

About Alber grower

Questions
0

Answers
370

Best Answers
106

• Vote Up 0 Vote Down

• Posted on - 10/15/2011
• Question Category: Misc Software

Answered By lee hung 75 points N/A #92326

Thunderbird could not install the file at

Hi Francisca,

I will advice that you try downloading thunderbird from their official website. The link is written below:

https://www.mozilla.org/en-US/thunderbird/

Maybe you have downloaded a damaged or corrupt installer. Try the link above for a free thunderbird download.

Hope this helps.

Regards,

Lee Hung.

About lee hung

Questions
3

Answers
1451

Best Answers
463

• Vote Up 0 Vote Down

• Posted on - 10/15/2011
• Question Category: Misc Software