Time Warner Cable Not Working Issue.

Asked By James Medina 0 points N/A Posted on - 01/31/2017

I am a having problem with connecting my devices to the internet. Guess it’s the issue with the Time Warner Cable not working. How can I restore it to working order?

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• Question Category: Internet
• Question Tags: InternET | Time Warner

Answered By Sabousky Ghyu 0 points N/A #287876

Time Warner Cable Not Working Issue.

First, check whether all the cables are properly connected. If the problem is not solved, then try resetting or rebooting your modem.

RESET MODEM
To reset your modem, Sign into your TWC account by clicking here.Scroll down to the Manage and Troubleshoot services-> Click the Troubleshoot tab-> Choose the Internet option from the drop-down list-> select the symptom that best matches your issue-> Click the Reset My Modem button.                                                                      Download the app, sign in and click the Check Equipment button in the Troubleshooting tab-> Click on the Troubleshoot button for your modem-> Select the symptom that best matches your issue-> Click Reauthorize to reset the modem.

REBOOT MODEM

Unplug the power cable to the modem, stand by for a few minutes and then plug-in the modem and the router. Wait until all the lights turn on to completely reboot the modem.

If the issue persists, then click here to contact TWC.

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• Posted on - 01/31/2017
• Question Category: Internet