Titanium Internet Security installation problem

Asked By Hall Allen 80 points N/A Posted on - 10/22/2012

Hello all,

I am experiencing a problem in running on Trend Micro Titanium Internet Security. The problem is that I’ve got multiple accounts registered under this product, and on one of my computers I uninstalled it but trend micro did not register that.

Now they are of the view that I should remove my accounts by providing my email address first. I have done so, but they are not recognizing my address. The screenshot of the error is attached below:

 

The message states:

You may only active this software on a limited number of computers. Because you have reached that limit, you must either stop protecting another computer.

For security purposes, please provide your email address to get started.

Any help in this regard will be praised.

Thank you

Regards

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• Question Category: Internet Security

Answered By Gazelle Eliza 0 points N/A #193263

Titanium Internet Security installation problem

 

Check to see if the email address you entered is the right email address, clear everything that is related to Titanium, grab a registry cleaner and clean everything that the cleaner found, it usually is the unused registry entries that is left behind by the software, try running the application again and enter the right email address, in your case you said that you have registered multiple accounts under this product so try each email address you have registered.

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• Posted on - 10/22/2012
• Question Category: Internet Security