Touch ID is not working on IPhone 5S

Asked By Angela King 10 points N/A Posted on - 01/09/2015

Hi! Touch ID stopped working on on my IPhone 5s couple of days ago. I did not do anything unusual, now it says "Failed , Unable to complete Touch ID setup.Please go back and try again." I have tried to reset it with two buttons, but even that did not help and I don't know any other way.

• Status: Open
• Question Views: 1362
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: iPhone

Answered By Kenry Fal 0 points N/A #175153

Touch ID is not working on IPhone 5S

Hello Angela King.   There would be a problem in your Calibrate. Please calibrate the device properly. You should hold it as you holding it when you use it normally, don't try to be perfect here.Also the reason may be dust. So always makes your phone clean. I.e dust free. If you still not able to overcome this problem. Then change the fingerprint

About Kenry Fal

Questions
0

Answers
99

Best Answers
13

• Vote Up 0 Vote Down

• Posted on - 01/10/2015
• Question Category: iPhone