The touch screen is not responding few times in Moto E

Asked By Carl D Small 0 points N/A Posted on - 07/09/2014

Hi,

Recently I purchased a new Moto E White model smart phone. It is a latest model and having lots of extra features.

But I noticed one issue with this piece that sometimes touch screen does not work. But many times I have ignored it. But nowadays it is continually occurring. When I am browsing any webpage and press back button to go to previous webpage, suddenly it stops responding and after touching 5-6 times it starts working.

Anybody experienced the same before with this phone? What might be the cause of this problem? Can somebody please suggest me to resolve this issue? Thanks a lot to you guys!

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• Question Category: Displays / Monitors

Answered By Birkholz Wright 0 points N/A #192631

The touch screen is not responding few times in Moto E

The problem here is probably related to the product itself. The touch screen of the phone might be slightly defective. Since, it is a new phone, which essentially means it is still under warranty cover, it would be advisable that you take it to the nearest Motorola service center and get it checked.

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• Posted on - 07/12/2014
• Question Category: Displays / Monitors