Asked By
Reginald
200 points
N/A
Posted on - 05/30/2011
My cousin and I attempted to install Vista SP2 but it stopped the installation process because it found out that I have no enough space for my drive C anymore. Therefore, I tried to move my File directory to Drive D but this error appeared “The system cannot move the file to a different disk drive: Error_Not_Same_Device (0X80070011).”
And so, I deleted some file contents in the Drive C and allocated enough space for Vista SP2 but the same error had occurred. Any valuable help please? I believed the problem was caused by low disk space issue but I do not have any idea on how I can get started to rectify a solution.
Thanks a lot for the help.
Answered By
Andy_
0 points
N/A
#111711
Trouble installing Vista SP2 Error_Not_Same_Device (0X80070011)
That is just simple Reginald.
What actually happens is that, when you install your Windows OS, it expects one destination, and that is only towards one hard disk and to a particular partition.
During the course of your installation, you cannot just remove the system files to another location because the installer will use those system files. When you move it, installer cannot find it anymore.
The real problem here is the low disk space of your drive. You must know that Vista's minimum system requirement is 15GB to 20GB of hard disk space. If your total hard disk capacity or the target partition to install is less than that space, then do not install. Or if your hard disk space is just barely the size of the system requirement, then do not proceed.
If your hard disk has just more than enough disk space, then to avoid your current problem, do format your disk again and install from fresh disk.
Trouble installing Vista SP2 Error_Not_Same_Device (0X80070011)
Updating your operating system to the latest Service Pack or installing the latest Service Pack for your platform is very easy. It’s just like installing a normal program on your computer and restarting the system after the installation to finish the update.
If setup reports that your system drive, drive C, is out of space, moving your Service Pack installer or setup file to another drive is not the solution. Even if you move the setup file to another separate drive like a USB flash drive, the target drive still has no enough space for the update.
Also, moving a system folder to another drive like the Program Files, for example, just to free up space is a bad choice. According to a reply from support personnel in Microsoft TechNet, beginning with Windows Vista, Microsoft started making extensive use of “hard links” to reduce used disk space and make servicing the operating system easier since a system file may be located in several folders.
Using “hard links”, an update only requires updating one hard link for the file in a central location and the update is reflected or mirrored in all of the hard links for that file. The problem here is that hard links cannot span volumes.
When you move a system folder like the Program Files, for example, though the hard linked file will move a copy of the current file, all of the hard links for that file will be broken.
When Windows Update detects that a file needs to be updated and one of the hard links for that file has been moved to a different partition or drive, it won’t be able to update that file. This is why error code “0x80070011” is triggered; “ERROR_NOT_SAME_DEVICE” means the system cannot move the file to a different disk drive.
To fix the problem, uninstall programs that you don’t need to free up space. If you tried to move one system folder to a different drive like the Program Files, move it back to where it was originally located to fix the problem and then start the Service Pack update again. This should fix the problem.
