Trouble with the touchpad of my HP Pavilion dv6000.

Asked By Lee Johnstoon 10 points N/A Posted on - 06/20/2012

I am having trouble with the touchpad of my HP Pavilion dv6000. I get an error that shutdown the program "Synaptics Touchpad Enhancements". The touchpad's sensitivity suddenly becomes slow and the scroll bar on the side stops working.

I would restart and the problem goes away, only to return a few minutes or so later. I tried to download and reinstalled the drivers, but it doesn't solve a thing.

Also, when I select mouse from the Control Panel, I get this error:

 

Unable to connect to the Synaptics Pointing Device Driver.

If you have installed another PS/2 Pointing Device Driver please uninstall the Synaptics driver by clicking on the Yes button. You then need to reinstall your pointing device driver for your external device again. Do you want to uninstall the Synaptics driver now?

Can anyone show me how to fix my problem?

Thanks in advance.

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• Question Category: Handhelds / PDAs

Answered By Pingol Stas 5 points N/A #144890

Trouble with the touchpad of my HP Pavilion dv6000.

Hello,

The error message attached obviously indicates that the Synaptics Touchpad drivers on your machine is having an issue. Therefore, please perform the following steps in order to resolve the problem:

1. First of all, go to Start menu on your Windows screen and choose Control Panel.

2. Next, please select Programs. In the list of programs installed in your computer, search for Synaptics Touchpad and click on Uninstall.

3. Once the installation has completed with no errors, you are required to reboot your machine.

4. Once you have logged in as an administrator, please get the updated drivers by clicking on the following.

Link: https://www.synaptics.com/resources/drivers

Please continue the installation process. The solution given will absolutely solve your problem.

Hope this little help will benefit you.

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• Posted on - 06/26/2012
• Question Category: Handhelds / PDAs