Troubleshooting error occurred during startup

Asked By Anthony M Guy 20 points N/A Posted on - 07/17/2013

Hello,

 

I attempted to install a big Logitech Alert update (~150M) and it took a long time and I left it in aggressive mode but after that Windows update showed an error message to install some .NET framework now I can’t start Logitech Alert because of an error message occurred during startup. I want assistance to resolve this issue.

 

Thanks.

An unexpected error occurred during startup. Please contact technical support with this error.System.EntryPointNotFoundException: Unable to find an entry point named ‘IsUserAnAdmin’ in DLL ‘Shell32.dll’ at Wilife.Interop.Shell32.UsUserAnAdmin() at Wilife.Interop.UAC.IsElevated() at Wilife.Werks.G.WerksEventlog_Initialize() at Wilife.Werks.G,InitializeEventLog() at Wilife.Werks.CInitStart..Ctor() at Wlife.Werks.G..ctor()

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• Question Category: Misc Software

Answered By Wiley Kolar 15 points N/A #166638

Troubleshooting error occurred during startup

The problem was created because you aggressively interrupted the Logitech Alert Update. So whatever .Net related dependency was being updated was not updated properly and system was left will incomplete .Net framework installation, hence the Windows update prompting for .Net framework installation, to repair the damage that was done.

So for these reasons I think you would update all the updates offered relating for .Net.

After that you should be fine to use Logitech Alert. If not try to 'Run it as Administrator' by right-click and select the option with the same name and then update it, the system should start working fine.

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• Posted on - 11/17/2013
• Question Category: Misc Software