Troubleshooting An Hp 2013 Ultraslim Docking Station

Asked By Mia Cruise 200 points N/A Posted on - 07/05/2016

I have an hp 2013 ultraslim docking station but its USB ports are not working. Can anyone help me to resolve this issue in my Laptop?

• Status: Open
• Question Views: 769
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Hardware Components

Answered By Sophia Elmer 10 points N/A #112740

Troubleshooting An Hp 2013 Ultraslim Docking Station

The initial troubleshooting steps for the issue you are facing are:

• Check whether the docking station is connected to the power or not.

• Reboot your laptop as sometimes it does not detect the docking stations without a reboot.

• Check whether the driver for the same has been installed on your laptop or not.

• Check for the updates of the docking station.

Or try contacting the hp service center for the best resolution.

About Sophia Elmer

Questions
1

Answers
1

Best Answers
0

• Vote Up 0 Vote Down

• Posted on - 07/05/2016
• Question Category: Hardware Components