Unable to Install CS 6.5: A More Recent Version is Already Installed

Asked By Pamela Opland 20 points N/A Posted on - 07/21/2012

Dear friends,

I wanted to uninstall the connect server 6.7 and install CS 6.5 sp1. I uninstalled the CS 6.7 successfully, but during the installation of CS 6.5 sp 1, I am met with an error. The screenshot of the error is as follows:

The error says:

'Error message displaying as CS 6.5 will not be installed. A more recent version (6.7) is already installed at C:Documentum.'

I have already installed it and deleted all its folders and verified registries from C drive.

What else should I delete from my system to avoid this message in the future?

Please guide me regarding the issue.

Waiting for your suggestions.

Thanking you.

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• Question Category: Server Software

Best Answer by Agail etthan

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Answered By emsan6969 0 points N/A #150268

Unable to Install CS 6.5: A More Recent Version is Already Installed

This is because when uninstalling the old version are Hosanna failozhe find some software that clears pc Attachments from unnecessary and might happen if, priestlier will become 100%

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• Posted on - 07/25/2012
• Question Category: Server Software

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Answered By Agail etthan 0 points N/A #150269

Unable to Install CS 6.5: A More Recent Version is Already Installed

Hello Pamela

When you uninstall a program, not all the documents were removed also from your system files. There is a need for you to clean them up and make sure no other traces could be seen in your classpath. You can check also c:\DCTMDocumentum.

Make sure you reboot your computer between installing and uninstalling the software.

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• Posted on - 11/29/2012
• Question Category: Server Software

Answered By Eville bandler 5 points N/A #150270

Unable to Install CS 6.5: A More Recent Version is Already Installed

 

Hi Pamela Opland,

Agail etthan is absolutely right. When you uninstall a program, some its data are not completely removed & can cause this kind of problem. On some cases, some damaged or previous registry entry can hamper your installation. So, you should clean your registry to remove the old entry. There are various softwares for this. My recommendation would be to use CCleaner which is available in this link: http://download.cnet.com/ccleaner/. It removes old registry entry, cookies, and temporary files. After cleaning your pc with this, your problem should be removed.

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• Posted on - 12/14/2012
• Question Category: Server Software