Unable to install the new Epson Stylus DX9400F printer

Asked By clive walker 30 points N/A Posted on - 08/29/2012

Hi, I

’m a mac user. I recently bought an iMac. I have installed several wireless devices to it very easily, but I’m unable to install the new Epson Stylus DX9400F printer even after trying several times.

As the initial stage, I have connected the printer to Mac via USB cable, and installed the required drivers, but still the printer is not being recognized.

I’m getting a screen with choices like

–      Showing blank under default menu

–      Bluetooth option can be seen under fax

–      In the IP menu I have to decide whether I’m using Internet printing protocol or Line printer Dameon . Even though I entered the IP address of Mac I couldn’t find my printer from the menu.

–      The windows is empty

–      There is nothing under the more option

Can anybody please help me? I’m stuck.

 

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Answered By Carl Jack 10 points N/A #154511

Unable to install the new Epson Stylus DX9400F printer

Hello Clive,

For the Printer to work, you will need to install the drivers first, and they should be in a CD or DVD that came with it. You cannot be able to print even when you connect using a USB cable when you have not installed the drivers yet. So the following is what you will need to do for the printer to work:

• In the box that the printer came with, check for an install CD or DVD.
• There are usually several of them; therefore you will need to use one of the Language that you can understand.
• After that you will need to use the install guides to ensure that you're using the right procedure to install the wireless drivers.
• After that the printer should work.

Regards,

Carl

 

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• Posted on - 08/29/2012
• Question Category: Printers