Unable to locate Tape Library in Retrospect 7.7.562

Asked By Arman Hamilton 0 points N/A Posted on - 01/07/2012

I am using Retrospect version 7.7.562 for Windows. I could find a readme file along with the application that says "RET-235: Fixed a crash (elem.cpp-1138 assert) that could occur when Retrospect sent a cleaning cycle command to a tape library while another operation was running." But I am unable to locate any tape library. How does this happen? What should I do if the crash happens?

• Status: Open
• Question Views: 1266
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Windows OS

Answered By Aristono Martin 20 points N/A #117626

Unable to locate Tape Library in Retrospect 7.7.562

 

When Retrospect sends a cleaning cycle command to the tape library while there is an ongoing operation or application, you would most likely get the error ‘Assertion failure at “elem.cpp-1138 assert”’. Deleting the configuration files in Retrospect can help delete the error.

Error messages relating to cpp simply means that there are corrupt configuration files within the application. Go to the application Data folder (C:Documents and SettingsAll UsersApplication Data) and rename the Retrospect folder by adding .Bad on the end. You must restart your computer then rerun Retrospect. Reinstallation of the application can also help in deleting the error.

Make sure to restart the computer and delete the Retrospect folder on the path above before reinstalling the application.

About Aristono Martin

Questions
3

Answers
370

Best Answers
53

• Vote Up 0 Vote Down

• Posted on - 01/08/2012
• Question Category: Windows OS