Unable to login/browse sites on my Sony laptop

Asked By Robert E Overall 0 points N/A Posted on - 07/16/2014

Hi friends,

I am using a new Sony VAIO Fit Series SVF14212CXB last 6 months onwards. Before that it worked very well.

But 1 week onwards when I am trying to browse or log in to email some pop up or survey links are coming. They are blocking the whole screen. Has this issue been due to Virus? I scanned the whole system, but no virus detected. I deleted browsing history and cookies. But nothing worked still same. I can't access anything on my computer.

Any idea what's going wrong here? Please let me know if anyone encountered this issue. Thanks a lot!

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• Question Category: PC Laptops

Answered By Desantiago Wagner 0 points N/A #193799

Unable to login/browse sites on my Sony laptop

First, clear your internet browser’s cache. In Internet Explorer, that’s under “Settings,” “Internet Options” and select all the options under “delete.” Then restart the browser.

If still blocked by pop-ups, it is possible you have a virus infection.

Try manually updating your antivirus software and running a full system scan at the highest sensitivity.

If all else fails, try a system restore to an earlier time when everything worked fine. 

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• Posted on - 07/17/2014
• Question Category: PC Laptops