Unexpected Error Occurred on Remote Web Access

Asked By stephanie baker 0 points N/A Posted on - 09/01/2013

I just set up Remote Web Access (RWA) on Server Essentials R2. It was working perfectly fine for the past weeks, however, I cannot connect remotely this morning. I can logged on to the site but an error always comes up on clicking on the shared folder. Please tell me how to fix this issue. Thanks.

Message from webpage

An unexpected error occurred. Please try again. If the problem continues, contact the person who manages your server.

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Answered By cyrilsia01 1065 points N/A #105300

Unexpected Error Occurred on Remote Web Access

This could be due to the following issues:

1. You are receiving unexpected errors on accessing the shared folders remotely.

2. Missing IIS handlers.

3. You go to IIS > server level and then include the managed handler mapping such as:

Name: svc-Integrated-4.0

Request path: *.svc

Exe.: System.ServiceModel.Activation.ServiceHttpHandlerFactory,System.ServiceModel.Activation, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35

4. The script mapping that has added are:

Name: svc-ISAPI-4.0_64bit

Request path: *.svc

Exe.: windir%Microsoft.NETFramework64v4.0.30319aspnet_isapi.dll

Name: svc-ISAPI-4.0_32bit

Request path: *.svc

Exe.: windir%Microsoft.NETFramework32v4.0.30319aspnet_isapi.dll

5. Launch IISreset.

6. You can be able to access the sources in the Remote access now.

Alternatively, you can also fix this by launching the Command Prompt as the Administrator and then enter the command, IISreset and press the enter key. This will surely fix the issue.

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• Posted on - 09/01/2013
• Question Category: Software Others