An unexpected error occurred when tried to update a Bluetooth device

Asked By Rachel P Allen 0 points N/A Posted on - 08/25/2013

Hello,

I am just trying to update my Bluetooth device but I get this error message saying “An unexpected error occurred (4:190). Your firmware could not be updated, please try again”. What should I do now? Have any idea? Thanks for any suggestion.

An unexpected error occurred (4:190). Your firmware could not be updated, please try again.

See www.apple.com/support for more information.

• Status: Open
• Question Views: 753
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Apple

Answered By Ayers Bohrer 0 points N/A #183270

An unexpected error occurred when tried to update a Bluetooth device

The Bluetooth error occurs if the first language in the list is different from English.

To make sure that English is selected, you need go to “System preferences”, then “international” and then Languages, select English as the first language.

Run the firmware update again and confirm after machine restart.

About Ayers Bohrer

Questions
2

Answers
9

Best Answers
1

• Vote Up 0 Vote Down

• Posted on - 08/27/2013
• Question Category: Apple