Unknown error (-54) with iTunes Library

Asked By jennina yale 20 points N/A Posted on - 02/01/2012

My sister is having some issues with iTunes library. Just for now, she keeps on getting the following error message:

'The iTunes library cannot be saved. An unknown error occurred (-54)'.

This error suddenly appeared after trying to download from the store. Any suggestions from you guys would be great!

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• Question Category: MultiMedia Applications

Best Answer by Michelle Bang

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Answered By Michelle Bang 55 points N/A #90514

Unknown error (-54) with iTunes Library

The error that you have mentioned is relating to authorization issues or administration issues. So we start with these one.

1. Check to make sure that you have authorized your computer from the itunes. If not then authorize the computer by going to Store Tab and click on the Authorize this computer. it will ask for your itunes account password. Enter it and it will do it.
2. Also always run the itunes in administrative mode. Right click on the icon and select Run as administrator.

The other issue you mentioned about the synchronizing. Here is what you have to do

1. From itunes go to files and then export. When the next window comes, save the library.xml file anywhere on the computer,preferably on desktop.
2.  
3. After closing itunes go to itunes folder on the C drive and delete two library files that are there.
4. Restart the itunes are doing that. This time your library will be empty.
5. Go to file menu again and this time import the file that you saved on the desktop.
6. This will restore the library.

Apart from these, download and install the latest itunes just in case to save your from future issues.

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Answered By Carl Jack 10 points N/A #90515

Unknown error (-54) with iTunes Library

Hello Jennina.

To resolve the issue that you are getting, you will need to try the following:

• First of all, try deleting the iPod Photo Cache folder that you will find in the Pictures folder on your computer. After that you can try syncing again.
• iTunes will re-generate the cache folder next time you sync your iPod.

You can also try using repair permissions as follows:

• First, you will need to open Disk Utility.
• After it has opened, you will need to go in the sidebar.
• You should see a hard drive that has got a somewhat unusual name which has got the size as well as manufacturer ID.
• Below it there is the HD volume, you will need to click on it and the select it.
• Look for the "Repair Disk Permissions" button and then click on it.

Regards,

Carl

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• Posted on - 08/27/2012
• Question Category: MultiMedia Applications