Hello experts,
I was trying to update the Apex Launcher App from the Google Play Store but an error message appeared during the downloading this app. I restarted the Play Store to download this app but the same error message displayed. How can I solve this problem? Is this a problem with my Google account? I really need your suggestion to resolve this matter.
Thanks.
Error
Update for “Apex Launcher” could not be downloaded due to an error. (921)
Update for Apex Launcher couldn’t be downloaded due to an error 921
Hi Thomas,
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Regarding to your problem here are some ways to solve your problem:
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Delete the cookies for your device to avoid having this kind of error or other error that can possibly encounter. To do this just follow these instructions.
               Step 1: Go to your device Menu > Settings > Application
               Step 2: Select the Manage Application the click All.
               Step 3: Choose the Google Play Apps Store
               Step 4: Then clear all data and cache
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You can also try to use another account to update the application if you don't encounter the same error it means that your account has a problem so you have to make a new account to be able to download and update your apps.
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Try to use another device then install the application to that device to know if your device only encounters that problem.
I hope this can help you.