Upgrade failed with Solidworks 2011 to the latest

Asked By Phillip V King 30 points N/A Posted on - 01/07/2014

Hi Brainy,

I planned to update by Solidworks 2011 to the latest one when I try to Upgrade, it failed in between leaving an error message.I have a Windows XP operating system previous version is working to the core. But I don’t understand why this error is. This message provided me the installation log files as a zip file, friends if you want I can able to attach them. Need your help badly.

Error Image

Words in the Error Image

SolidWorks Installation Manager

Internal Error: The Windows Installer for this product component did not run as expected: FEATURSTATE.

Contact Technical Support.

When contacting technical support about installation issues, you will need to provide the installation log files available in this directory. Use the button below to save your logs as a zip files for sending to your support representative.

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• Question Category: Misc Software

Answered By Nichols Fryman 15 points N/A #187926

Upgrade failed with Solidworks 2011 to the latest

Hi Phillip,
The error is because the registry files are incorrect for the corresponding software.
TO solve this error follow the steps mentioned below:
1) Click 'Start', select 'Control Panel', click 'Add/Remove Programs'
2) Open the registry editor in the system
3) Navigate the file in the path 'C:Windowsrededit.exe' in the system
4) Choose the registry key 'HKEY_LOCAL_MachineSOFTWAREWow6432NodeMicrosoftVSTAHost' in the key list
5) Rename the key as 'HKEY_LOCAL_MachineSOFTWAREWow6432NodeMicrosoftVSTAHostOLD'
6) Choose the registry key 'HKEY_LOCAL_MachineSOFTWAREWow6432NodeMicrosoftVSTAHostConfig' in the key list
7) Rename the key as 'HKEY_LOCAL_MachineSOFTWAREWow6432NodeMicrosoftVSTAHostConfigOLD'
8) Close the registry editor in the system
9) Install the Solid Works software using Installation Manager in the current system

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• Posted on - 01/08/2014
• Question Category: Misc Software