Upgrading from office 2007 to office 2010 encountered problem

Asked By anonymous 7060 points N/A Posted on - 03/24/2012

How do I upgrade from office 2007 to office 2010.

A Message “Microsoft Office Professional 2010 encountered an error during setup. Error 1935.

An error occurred during the Installation of assembly component {89EDD3A9-944B-3257-8484-D6EB6AOODDF5}. HRESULT: 0x80070002.”

Appears during the installation.

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• Question Category: Microsoft Office

Best Answer by Carl Jack

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Answered By Tunacao_Caaron1 20 points N/A #82842

Upgrading from office 2007 to office 2010 encountered problem

Hey Dear!

Error 1935 occurred when there is some problem with your Microsoft .Net Framework. You need to repairs it to avoid this error To repair .Net Framework, follow these steps.

1. Click on Start button.

2. Open control Panel.

3. Open Add/Remove Programs.

4. It will open the list of installed programs in your computer. Find here Microsoft .Net Framework 2.0 and click on Change/Remove.

5. After that click on Repair. It will automatically repair the broken files.

After that you will not be able to see this error message anymore.

I hope it will help you a lot.

Thanks

 

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Answered By Carl Jack 10 points N/A #82843

Upgrading from office 2007 to office 2010 encountered problem

Hello,

To resolve that issue, you will need to first of all turn off Windows features before performing the Upgrade.

The following are the steps that will help you turn the windows features off:

• On your computer, you will need to click Start, and then click Control Panel.
• After that you will click Classic View on the left pane, and then double click Program and Features.
• And then you will click "Turn Windows features on or off on the left" pane.
• Next you will go to the Windows Features dialog box and then uncheck all of the check boxes, and then click OK. 
• In case you're prompted for an administrator password or confirmation, you will need to type the password or provide confirmation.

 Regards,

Carl

 

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• Posted on - 09/09/2012
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