Hi,
I have an HP S301 desktop which was running on Windows 8, after upgrading to windows 8.1, the screen flickered a little and my user account disappeared together with my applications, I tried creating a new one but it also didn't show on the screen, I have tried reinstalling Windows 8 and still stuck on the same white screen for sign in, what could be the problem here? How can I solve it?
User account login error in windows 8.1
In case you have reinstalled Windows 8, i recommend you to upgrade to Windows 8.1 Make Sure you have installed all important Windows updates and all apps have been updated in the store and then then upgrade to Windows 8.1. This update will take at 15 min to install and will restart several times. On the Settings page, click the Use express settings button.When prompted to connect the computer to a Microsoft account, enter your email address and account password into the fields, and then click Next, create a new windows account if you don't have any. Wait while Windows 8.1 sets up the computer and installs the apps. This could take several minutes
User account login error in windows 8.1
Windows 8 users are required to update to the Windows 8.1 Service Pack to have a continued support from Microsoft. This is not optional; this is mandatory update for the operating system. Before updating to Windows 8.1, check the system requirements first and verify that your computer meets those requirements.
Microsoft Windows 8.1 requires 1 GHz or faster processor with PAE, NX, and SSE2 support; 1 GB RAM for 32-bit and 2 GB RAM for 64-bit; 16 GB free space for 32-bit and 20 GB free space for 64-bit; and Microsoft DirectX 9-compatible video card with WDDM driver support. You can download EASEUS Partition Master Home to partition your hard drive to install Windows 8.1.
It supports Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8.x, and Windows 10.