Using Microsoft Outlook guide and problem

Asked By nicodem 0 points N/A Posted on - 11/03/2011

Hello!
I’m using Win XP and Outlook for email purpose.
When I try to reply to any mail by select “reply” , comes a ‘X’ mark on body of the mail and it is not allowing me to reply.
I don’t know anything is wrong in settings.
Do i need to re – install it or something wrong in the settings…
Please help me…
Thank you…

• Status: Open
• Question Views: 667
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: MS Outlook

Answered By mike saint 0 points N/A #104948

Using Microsoft Outlook guide and problem

 

Hi Nicodem,

 

There are many causes why is this happening to you. Your setting could be change without you know it or an update that was applied change it. Here are possible solution to fix your problem.

 

Solution 1 :

 

1. Go to "Tools" >> Options 

 

2. Select "Mail Format" and change from "Rich Text" to "HTML" 

 

3. "Apply" and press OK

 

4.  Go back to Tools >> Options

 

5. Choose the "Mail Format"  again and change from "HTML" to "Rich Text" 

 

6. Press "Apply" and "OK 

 

Solution 2 :

 

1. Go to the Control Panel

 

2. Open Windows Firewall even it is turned off.

 

3. Choose Advanced Tab and then click Restore Defaults.

 

Hope it helps.

 

____

 

Regards

 

Mike Saint

About mike saint

Questions
0

Answers
5

Best Answers
1

• Vote Up 0 Vote Down

• Posted on - 11/25/2011
• Question Category: MS Outlook