Verizon modem fails to connect due to user name

Asked By David S Carson 0 points N/A Posted on - 08/24/2014

Hi there,

This error appeared on my desktop and I tried to connect to the Internet using my Verizon modem. The user name and the password was inserted correct and I don’t know why this error appeared. Can anyone tell me more about this error ? How can I fix this one ?

Thanks !

Unable to send or receive messages for the Verizon account. An incorrect password was entered. The next time you send or receive messages you’ll be asked to enter your user name and password for this account.

Server Error: 0x800XXX90

Server Response: -ERR[AUTH] Authentication failed

Server: ‘pop.verizon.net”

Windows Live Mail Error ID: 0x800CC92

Protocol: POP3

Port: 995

Secure(SSL): Yes

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• Question Category: Mobile Software

Answered By Sharath Reddy 590495 points N/A #180066

Verizon modem fails to connect due to user name

This is an authentication error during checking of email using POP3. Since POP3 is specified then you are probably using an email client such as Microsoft Office Outlook or Thunderbird when accessing your email. If you are using an email client, make sure the password you used in your account in the email client is the same as when logging in to your email account.

You received this error because the password you provided in your email client doesn’t match with your email account. You will not have this error if the password is correct and matches the one you used in your email account. To fix the password, start your email client then change the password of your account.

Make sure the password is exactly the same as when logging in to your email account.

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• Posted on - 09/05/2014
• Question Category: Mobile Software