Volume information for the disk error

Asked By Hugo Barnett 0 points N/A Posted on - 11/13/2011

Hi everybody,

I bought a new Segate Hard Drive, but it didn’t work on my computer which Windows XP Professional was running.

It was invisible in ‘My Computer’ though appeared in ‘Device Manager’. In ‘Properties’, an error message appeared.

ERROR MESSAGE

Volumes

Volume information for this disk cannot be found. This may happen if the disk is a 1394 or a USB device on a Windows 2000 machine.

May I ask what this is about and is there any solution to solve this error? 

 

Thanks in advance.

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Answered By Stephen Marks 0 points N/A #110278

Volume information for the disk error

I suggest your reformat your Hard Disk first. If you are going to use the drive with an enclosure, I suggest you format it with FAT32 (at least to ensure no issues whatsoever). The error suggests that the drive has no partitions of any sorts. If you are going to use it as a physical drive, reformat it to NTFS. So after reformatting the drive, check again if it is detected by windows. If it still does not, try going to Control Panel then Administrative tool and then Computer Management after that choose Disk Management. See if the drive is detected. If it still does not, I bet you need a replacement drive from your retailer. Hope this helps.

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Answered By Stephen Marks 0 points N/A #110279

Volume information for the disk error

And I assume your have a 40gb+ hard drive at your disposal. You may need to format the drive using NTFS. Only for 32gb I can give you the liberty to format it using FAT32.

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• Posted on - 11/14/2011
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Answered By Clair june 15 points N/A #110282

Volume information for the disk error

This is an internet hard drive correct? Did you format the hard drive after you got it installed? If you did not, make sure you have the hard drive formatted. The computer won't be able to read the drive and get all the necessary information if it is not formatted. Latest Windows version make use of the NTFS format, try using that when you format the hard drive. Also make sure there are no errors in the Device Manager as well. If there are, try and see if you can fine drivers or firmware updates from Seagate's website. You also may want to download Seagate's hard drive diagnostics tool to make sure your hard drive is not defective.

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• Posted on - 11/18/2011
• Question Category: Hard Drives