What to do when the iPad won’t connect to iTunes?

Asked By jicocute 0 points N/A Posted on - 09/30/2011

I tried disconnecting and reconnecting the iPad from my USB port and it still is not recognized by iTunes. I used a USB Flash drive to make sure that my USB port was properly working, and it does; the problem is not my USB port. 

What else can I do?

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Answered By akris 0 points N/A #84396

What to do when the iPad won’t connect to iTunes?

This problem usually happens if you have an outdated software. You may try to download and install a newer version of iTunes and do some troubleshooting as well.  First thing you should consider is the operating system you use.

Make sure you’re currently on any of the following:

•      WINDOWS 7
•      WINDOWS XP HOME
•      PROFESSIONAL with SERVICE PACK
•      Mac OS X 

You should also be clued-up on the latest versions of iTunes. If you don’t have it yet, you may try to upgrade it. If installing the latest version doesn’t help, you may try uninstalling it, then reinstall the latest version. Please try to restart your iPad before you connect it to your new version of iTunes. To restart iPad, press the sleep/wake button until the red slider appears. Slide your fingers across it and your iPad will turn off after a few moments.

You may also check your computer for any third-party software (such as security/anti-virus software or webcam drivers) because it could prevent iTunes from recognizing your iPad.

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• Posted on - 10/03/2011
• Question Category: iPad