What to do when PS4 turns off itself?

Asked By James D Costanza 60 points N/A Posted on - 02/13/2015

I really don't know what's going on. Few hours ago, I was playing GTA V and my PS4 shut down itself. This is the first time it happened. I have bought the lauch day bundle from Amazon on Wednesday and it had worked fine for some days but now, it's showing problem. I have checked the HDMI cable, hard drive and it isn't overheating either. Please suggest me some fix for this problem.

• Status: Open
• Question Views: 543
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Anonymous questions

Answered By Sharath Reddy 590495 points N/A #193281

What to do when PS4 turns off itself?

If you experience this problem on your PlayStation 4 gaming console, try installing the latest software update. Visit PlayStation 4 System Software Update to download the latest update, version 2.04. The update was released on February 17, 2015. If this doesn’t fix the problem, try starting your PlayStation 4 in Safe mode.

As a reminder, don’t use the Safe mode if you are not experiencing any issues on your gaming console. Do it only if you have problems with the device. To start in Safe mode, turn off PS4 by pressing on the power button located on the front panel. You will notice the power indicator will blink for several moments before it turns off.

Once it is completely turned off, press and hold the power button until you hear 2 beeps. Once you heard the second beep, release the power button. You will hear the first beep once you press on the power button and the second beep comes after 7 seconds. For more information on the options you can use in Safe mode, visit PlayStation 4 in Safe Mode.

About Sharath Reddy

Questions
1

Answers
14599

Best Answers
2290

• Vote Up 0 Vote Down

• Posted on - 03/09/2015
• Question Category: Anonymous questions