Asked By
Esham
0 points
N/A
Posted on - 07/26/2016
I installed norton 360 on my windows pc before a few days. But, every time I try to open it, it shows an error. Why is it that I can’t open norton 360?
Why Is It That I Can’t Open Norton 360?
I think the reason for this could be that some kind of virus or malware has infected your product of norton.
To correct this, you need to use norton power eraser to erase the traces of your earlier norton products.
You can download it from this link:
http://liveupdate.symantec.com/upgrade/NPE/1033/NPE.exe?inid=hho_kb_supp_npe
Save the file and run it.
Once it’s done cleaning your PC, download and install norton 360 again. It will work.
Why Is It That I Can’t Open Norton 360?
If you were able to successfully install Norton 360 but it doesn’t run, make sure your computer meets the requirements. Norton 360 supports Windows XP Service Pack 3 (32-bit only), Windows Vista Service Pack 1, Windows 7 Service Pack 1, Windows 8.x, and Windows 10 (all versions except Windows 10 S).
It requires 300 MHz for Windows XP and 1 GHz for the others or faster processor; 256 MB RAM for Windows XP, 512 MB RAM for Windows Vista, 1 GB RAM for Windows 7 and Windows 8.x, and 2 GB RAM for Windows 10; and 300 MB free space. If you verify your computer meets the requirements, try to uninstall and reinstall Norton 360.
Download Norton Removal Tool and run it. The tool removes the following Norton products:
- Norton AntiSpam 2004 and 2005
- Norton AntiVirus 2003-2012
- Norton Ghost 2003, 9.0, 10.0, 12.0, 14.0, and 15.0
- Norton GoBack 3.1 through 4.2
- Norton Internet Security 2003 through 2012
- Norton Password Manager
- Norton Personal Firewall 2003 through 2006
- Norton SystemWorks 2003 through 2009
- Norton Confidential Online 2007
- Norton Add-on Pack 1.0 until 4.0
- Norton Save and Restore 1.0 and 2.0
- Norton 360/Security Suite/Business Suite 1.0 until 6.0
- Norton Safety Minder 1.0
- Norton SafeWeb 3.2
If you have a much newer version of Norton 360 that this tool can’t remove, download Norton Remove and Reinstall tool. When you are prompted to restart the computer after removing it, click to restart the computer. After booting, install Norton 360 back then see if it works.
