Why is my MadCap Flare inconsistent in performance?

Asked By Dominic Hopkins 0 points N/A Posted on - 01/21/2012

Some issues are arising with my MadCap Flare. Windows 7 has flare in it and I use it.

The MadCap Flare is creating troubles while performing. Its functioning is non-consistent; few times it works and the other times it crashes. The only solution I could come up with is to uninstall and then re install flare because I cannot find the cause of the difficulty.

Kindly lend me a hand in knowing that either windows 7, or hardware or flare is creating the problem.  

 

 

 

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• Question Category: Misc Software

Answered By Michelle Bang 55 points N/A #109636

Why is my MadCap Flare inconsistent in performance?

 

Initially make sure that you are enlaced with the following:

 

• Supported Operating Systems: Windows XP Service Pack 2 or later, Windows Vista, and Windows Server 2003, Windows 7 (32 and 64 bit).

 

• Required Software:

Microsoft .NET Framework 3.5 SP1 or later

Microsoft SQL Compact Edition (Installed on a first use run of Flare)

• Pentium 4 or higher processor with at least 1024MB of RAM and 420MB of available hard drive space.

 

• Microsoft Internet Explorer 7.0 or later

 

• Adobe Acrobat Reader

 

• Java Runtime Environment (JRE) 6.0.15 or later (for Adobe AIR compiling and for use of the equation editor)

 

• Optional Microsoft Word 2003 or greater with the latest service pack (for Word Output)

 

• Optional Microsoft Outlook 2003 or greater (32bit only) for sending review packages

 

• Optional Adobe FrameMaker version 7.0 or greater with Distiller (for FrameMaker Output and PDFs from FrameMaker Output)

 

• Optional for viewing Adobe AIR Outputs: Adobe AIR Runtime

 

• Optional for Version Control: Microsoft Visual SourceSafe 2005, Team Foundation Server 2005, 2008 or 2010, Subversion 1.5.3 or later

 

• Optional for use of the equation editor and for generating PDFs with equations: Design Science Ghostscript

 

• Optional for use of the equation editor and for generating PDFs with equations: Design Science Ghostscript

 

• Supported Web Browsers for Web Help Output: Internet Explorer 7.0 or later, Firefox 3.5 or later, Safari 4.0 or later, Google Chrome

 

After you are convinced and positive of the presence of above mentioned requirements, then re-install the software. After the installation you better make use of a registry cleaner to clean up any extra or attached flare to Windows 7. 

 

If the issue is still unresolved, the trouble is with your Windows, uninstall and then re-install it, and then install the flare again.

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• Posted on - 01/22/2012
• Question Category: Misc Software