Windows Live Messenger Authentication Problem

Asked By lukegams 1020 points N/A Posted on - 06/20/2011

Hi,

I am posting here a problem regarding login failure of Microsoft Live messenger. Every time I run MLM and login, this error message will be displayed on the screen " We can't sign you in to Windows Live Messenger Signing in to Windows Live Messenger failed because the authentication service is not compatible with this version of the program."

We can't sign you in to Windows Live Messenger

Signing in to Windows Live Messenger failed because the authentication service is not compatible with this version of the program.
Get more information…
Error code: 8100030f

I have not even an idea of what indicates this error message, especially he (she) suggested some error in the authentication. I am sure very much that my user's name and the password are correct. This begun problem when to change my Internet service provider, but as I ask them that they said to me, not with my problem, So I checked my computer for any restrictions in my firewall, but nothing seems to indicate that the question. The only thing that I remembered that to change before this problem arose, my predetermined navigator (browser) was changed.

Please help me to sign my Windows Live Messenger.

• Status: Open
• Question Views: 1945
• Answer Count: 2
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• Answer Accepted: Yes
• Question Category: Outlook Express-Windows Live

Best Answer by JohnyGarcia

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Answered By JohnyGarcia 0 points N/A #122778

Windows Live Messenger Authentication Problem

Hey there, I am JohnyGarcia

Here is a simple solution you can do to fix your problem regarding Windows Live Messenger, You simply need to modify a file using text editor. Here's how to do it:

1. First, close all running applications, including Windows Live Messenger
2. Go to My Computer
3. In My Computer or Computer, go to C:windowssystem32driversetc
4. In the directory, look for the file hosts and open it using Notepad or any text editor you have.
5. In the file, go to the last entry and add in the following: 65.54.239.80 messenger.hotmail.com
6. Save the file and restart your computer
    

 

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• Posted on - 06/20/2011
• Question Category: Outlook Express-Windows Live

Answered By tomhenry 0 points N/A #122779

Windows Live Messenger Authentication Problem

Thanks for giving Detail information about problem.

• It seems to be a problem with DNS resolution on some particular kinds of LANs.
• Just browse to "c:windowssystem32driversetc", open the file "hosts" with Notepad and add this string to fix the error:
• 65.54.239.80    messenger.hotmail.com
• (I contacted WLM developers and they told me this will be fixed in final version).
• you can finally sign-in again 🙂

Believe me this simple solution will solve your problem in minutes

Tom Henry.

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• Posted on - 06/20/2011
• Question Category: Outlook Express-Windows Live