Windows XP Pro Not Genuine Error

Asked By Eva Miller 210 points N/A Posted on - 06/12/2011

Hi all,

I have a computer on which Windows XP Home Edition was installed. I took my computer to a local hardware and software store and asked them to upgrade my Operating System from Home to Professional.

Lately, I have noticed that when I start up my computer, I get an error saying that; my copy of windows is not genuine. How can this be possible and what exactly do they mean. I called the hardware store and was told that this is not a big issue. I will still be able to work. 

Thanks!

Please see error message below.

This copy of windows is not genuine.

You may be a victim of software counterfeiting. This copy of Windows is not genuine and is not eligible to receive the full range of upgrades and product support from Microsoft.

Click Get Genuine to get more information and resolve the issue.

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• Question Category: Windows XP

Best Answer by Barbara Mori

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Answered By Barbara Mori 0 points N/A #120919

Windows XP Pro Not Genuine Error

Hi Eva,

Windows Genuine Advantage (WGA) notification is shown when the PC isn't approved in the validation test.

The validation test normally is unsuccessful for selling or using a pirated or non-genuine copy of Windows. Sometimes it also can occur due to change of XP product key to a software-generated key, or occasionally  occurs without any describable reason at all.

The unsuccessful validation may show three different kinds of notifications on the PC.  One on the log in screen, one log in timer, and one balloon. It sometimes ends updates from Microsoft and deactivates the capability to install IE7 and Windows Media Player 11.

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• Posted on - 06/12/2011
• Question Category: Windows XP