Windows Phone Update Error with my Samsung Focus phone

Asked By Virginia Vergara 0 points N/A Posted on - 04/17/2012

I just got a new Samsung Focus and tried to update the software via Windows Phone.  However, I encountered an error and update did not finish giving out an error code 801812C1.  Then the phone turns off and on.  I wasn’t sure what happened with my phone.  Anyway, anyone who could help me fix the problem?  Thanks in advance.

Windows Phone

 

UPDATE ERROR

 

There was an error while trying to update your device with the latest software.

Please try again.

The software mode reported by your phone isn’t correct.

To see if there’s more information about this error, click Web Help.

 

ERROR CODE

801812C1

 

YOUR DEVICE WASN’T UPDATED.

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Answered By Harold kenosi 5 points N/A #85257

Windows Phone Update Error with my Samsung Focus phone

 

Dear friend

• These errors occur when updater checks for new drivers and its take too long which will result in updater throwing an error code.

Solution

• Switch off the phone.
• Restart the phone and hold on camera button.
• After some moment black screen comes up which showing a device connected to pc.
• Connect the phone to pc on USB.
• Check the entry for portable device Schubert or other (not ‘Zune’) by opening device manager.
• Switch off and restart the phone.
• Connect the phone to pc and run the WP7 upgrade from Zune application.

Now “801812C” error is not going to occur at step 6.

About Harold kenosi

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• Posted on - 04/18/2012
• Question Category: Misc Software