I get the following error codes while installing updates”WindowsUpdate_800736B3″ “WindowsUpdate_dt000” and “WindowsUpdate_000006B7” “WindowsUpdate_dt000.” I do not understand these error codes. I am a Windows 7 pro user. I am unable to install some window updates. How to solve this?
Windowsupdate_000006b7 – Error While Installing Updates
First, try to reset Windows Update Components by visiting this link
Then boot the computer into a clean boot state and install the updates.
To do this follow as below:
1. Go to start and open msconfig by searching it.
2. Then on the general tab open Selective Startup>Load Startup Item check box.
3. Now, click Services tab>Hide All Microsoft Services check box and then Disable All.
4. Click OK.
5. Now restart the computer and then open Windows Updates and install the updates.
If the above works return the computer to normal mode. If you do not know how to do please visit this link to know more.
Windowsupdate_000006b7 – Error While Installing Updates
If you receive different errors when checking for a Windows Update or when installing a Windows Update, first to try is to boot in clean boot state. Press the Windows key + R to bring up the Run dialog then type without quotes “msconfig” then hit Enter. In “System Configuration” window, go to “Services” tab then check “Hide All Microsoft Services”.
Next, click “Disable All” then click “Apply”. After this, go to “Startup” tab and click “Disable all”. Click “OK” to exit the “System Configuration” window then restart the computer. After booting, check “Don’t show this message or launch the System” when the “System Configuration Utility” window appears. After this, try Windows Update again then see if it works. If this doesn’t work, try resetting the “SoftwareDistribution” folder.
Press the Windows key + R to bring up the “Run” dialog then type without quotes “cmd” then hit Enter to launch an elevated command prompt. In the command prompt window, type the following commands then hit Enter after each command:
net stop wuauserv
net stop bits
net stop cryptsvc
ren %systemroot%\System32\Catroot2 Catroot2.old
ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
net start wuauserv
net start bits
net start cryptsvc
Close the command prompt then try updating again. If this doesn’t work, run the DISM command. Repeat the same steps to launch an elevated command prompt. In the command prompt window, type the following commands then hit Enter after every command:
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /RestoreHealth
Each command may take some time to finish so just wait. When the process is complete, try installing the Windows Update again. If the problem continues, try disabling your third-party antivirus or firewall temporarily then try updating again.
