Asked By
Tina Whales
200 points
N/A
Posted on - 06/05/2011
Hi all,
There is just one Microsoft Word file that I have here that is so disgusting. Whatever I do to delete it, it keeps on coming back. The normal deleting of the document will not work. I tried pressing Shift + Delete either. The file keeps on coming back after rebooting the computer. I am so terrified I am thinking that this could be a virus already.
So, I updated my Norton Antivirus, scanned my whole system and nothing was tracked. I am just so confused about what is being so special about this file, since this is not happening in my other Word documents that I have already deleted.
By the way, I am using Microsoft Word 2003 on a Windows XP OS. The filename of the disgusting Word document is monthlydocumentationApril.doc. This has been a month long issue already. Kindly provide a solution.
Word document could not be deleted
If you cannot delete the word file from the computer, then as you said it may be due to any virus that have infected in your computer. After the virus have infected on your system and then you try to update and scan your computer it will be of no use. Because the virus would have infected your Antivirus also.
And also not every virus will be detected by all the Antivirus software. If the virus has not done any problem and you can work properly on your computer then no need to worry. You can use your system.Â
If there are other issues that the virus is doing or if you want to reformat your computer. After reformatting your computer you can install the latest version of the Antivirus or install the Antivirus and then update it. This should be the first thing you should do. After that you can check whether everything is fine.
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If you want to reformat your computer then you can insert the bootable CD of your operating system and then you can:
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Restart your computer.
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Then you can press the key for accessing the bios setting of your computer. This will be usually the escape or F2 key on the computer.
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Then you can press the F8 and select the advanced boot options.
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After that you can change the order of the boot device and select the CD drive as the first boot option.
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Then you can press enter. So now the computer will boot from the bootable CD of your operating system. You can follow the on screen instructions and select a clean install. This will remove all the data from your computer.
You can select the partitions on your hard disk and reformat your hard disk. So all the data will be removed from the hard disk.
Then you can follow the on screen instructions and reinstall the operating system on your C drive. So this will remove the virus from your computer.
Then first you can install your Antivirus and then update it or install the latest version of the Antivirus on your system.
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You can also try to boot your computer in safe mode and then try to delete the file. For booting your computer in safe mode you can:
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Restart your computer.
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Then you can press and hold the F8 button on your computer.
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Then you will see the advanced boot options menu.
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Then you can select the safe mode from the available list of options and then you can press enter. This will boot your system in safe mode so only important programs will be available.
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Then you can try to delete the file. If any other program is causing the problem then this will solve the problem.
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After that you can restart your computer and then press and hold the F8 key.
Then from the available list of options you can select the start windows normally. This will boot the computer in normal mode. So you will be able to access all the programs again.
Answered By
raika59
0 points
N/A
#112663
Word document could not be deleted
Hi,
If a file keeps on coming back after it has been deleted, then it could be a work of some malicious programs like viruses, malware, worms etc. especially if that file appears in your computer without you knowing it. In your case, your system is infected by a virus called Recycler.
Ideally, Recycler is a system file used by Windows where it acts as a reservoir of deleted files like the ones that is moved to your recycle bin. Normally, if it is a system file then it could not be deleted easily and it is hidden by default.Â
You can view the Recycler by going to folder options and view then select show hidden files but still have no access to that file together with the systems volume information.
To manually delete the file, there are utility tools available but my best recommendation is the Avast BARTÂ (Bootable Antivirus and Recovery Tool).
The best feature in this utility is that it includes the servant salamander. By using the Servant Salamander, you can browse your files and even move, copy, rename, and delete before the operating system loads.
You have the full access over those files and all you need to do is to delete the file monthlydocumentationApril.doc. Delete also the Recycler folder and the systems volume information. These two files are system files but do not worry because deleting it will not harm your system.Â
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The systems volume information is where your restore points are stored. This is used in your system restore where you can go back to the time where your computer is operating well. But in your case, it is not good to perform system restore since the virus known as the Recycler will create a copy in the systems volume information and to the recyclers folder.
It is advised to get rid of the Recycler folder and the systems volume information in your C: and D: drive using the Avast BART. When done, remove the Avast BART cd and restart your computer.
Note: Recycler is a system file and there is also a Recycler Virus.
