Yahoo! Mail cannot be viewed

Asked By joanna mann 20 points N/A Posted on - 01/18/2012

I am unable to view my Yahoo! mail. I have tried reinstalling Mozilla Firefox keeping all the data and disabled all the addons/plug-ins. But the issue remains. What is creating the issue? How can I resolve it?

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Answered By Aristono Martin 20 points N/A #92273

Yahoo! Mail cannot be viewed

Hi Joanna,

Are you able to access any other websites? Are you able to access the main yahoo page?

Can you try to go to yahoo.com then click on mail? You may also want to check and delete your Cookies by going to Tools > Internet Options > Delete Cookies, Temporary Internet Files and History. You might also need to go to Start > Programs > Accessories > System Tools > Disk Clean up and run disk clean up.

Also try to check if the site is blocked by going to Tools > Internet Options > Privacy > Settings should be set to medium > Sites and checked blocked sites.

Aristono

 

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• Posted on - 01/18/2012
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Answered By Experttechyv 5 points N/A #92275

Yahoo! Mail cannot be viewed

By being unable to view your yahoo mail you mean you are unable to logon to it completely or you are able to logon to it but then you cannot be able to view the email messages?

You will need to check the following:

• That your internet connection speed is strong enough, for slow internet connections might be the reason why the email messages are not being loaded fully.
• That you are using the right logon credentials, for wrong usernames and passwords will deny you access to the yahoo mail account.

You can also restart the computer and try another browser and see if that will help.

-Experttechyv

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• Posted on - 01/18/2012
• Question Category: Firefox

Answered By joanna mann 20 points N/A #92276

Yahoo! Mail cannot be viewed

I followed your steps to Tools > Internet Options > Privacy > Settings should be set to medium > Sites and checked blocked sites.It seems that yahoo mail is a blocked site in my browser. Thank you very much Aristono Martin

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• Posted on - 04/12/2012
• Question Category: Firefox