Yahoo Messenger 10 Runtime Error

Asked By robbie bailey 210 points N/A Posted on - 06/18/2011

Hi!

I am using Yahoo Messenger 10 on my Windows XP Pro Service Pack 3.

Every time I logged on to my account, this error keeps popping up;

 

Microsoft Visual C++ Runtime Library

 

Runtime Error!

 

Program: C:PROGRA~1Yahoo!MessengerYahooMessenger.exe

 

R6025

 

– pure virtual function call

 

 

 

 

Yahoo Messenger

 

Yahoo! Messenger has encountered a problem and needs to close. We are sorry for the inconvenience.

 

If you were in the middle of something. The information you were working on might be lost.

 

Please tell Microsoft about this problem.

 

We have created an error report that you can send to us. We will treat this report as confidential and anonymous.

 

To see what data this error report contains, click here

 

When I clicked the OK button, my Yahoo Messenger would automatically sign out.  Then another error box would appear telling me that Yahoo Messenger had encountered a problem and needed to close. This happens randomly without warnings.

 

I already uninstalled  and reinstalled the Yahoo Messenger in  my computer.  But error still appeared and I don't know what is causing this. I already talked to a Yahoo personnel. The troubleshooting that they told me did not help at all. Anyway, I don't remember installing a Microsoft Visual C++.  If it's pre-loaded with other softwares I installed recently, how can I recognize it from my application list?

 

I am using Mozilla Firefox for browsing. A site said it has something to do with a malware attack from the last site I visited. I usually open some social networking sites. I've been doing this for a long time, and I never had any problem with that. I already scanned my system and found zero-infected files. What can I do to fix the error?

 

Please send me some help.

 

• Status: Open
• Question Views: 2112
• Answer Count: 3
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• Answer Accepted: Yes
• Question Category: Chat/IM

Best Answer by Pattrick Pattinson

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Answered By Adam Stewart 0 points N/A #125862

Yahoo Messenger 10 Runtime Error

First delete your cookies and temp files cache and offline content from your browsers whichever u using. next you need to do is uninstall yahoo messenger from your add remove programs in your control panel (the tool bar and mail all of the files for yahoo that you see there) then go to your c drive and open it, go to program files, open, then go to yahoo folder at the bottom, open, then delete messenger folder (which has the cache file in it) if it says you cant delete the whole folder it is ok open it and delete everything that you can.

Then download yahoo messenger again run the installation, follow the direction completely but do not download tool bar or set as your homepage it will ask if you want only messenger nothing else, then restart, your computer will restart, and then try to log on, it might give you an error for no connection, go to above the smiley and click on the messenger preference tab and pick no internet detection button this will fix your problem .

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Answered By Pattrick Pattinson 0 points N/A #125863

Yahoo Messenger 10 Runtime Error

If reinstalling Yahoo! Messenger did not solve your problem, try upgrading to new version 11beta.

It can be downloaded from here.

Or try downgrading to version 9.

If still not solved, your Microsoft Visual C++ installation may be corrupted by some recent software install.

Go to Control Panel>Add/Remove Programs and you will see Microsoft Visual C++ 2005, Microsoft Visual C++ 2008 or Microsoft Visual C++ 2010 listed there.

Uninstall it, and reinstall it using the redistributable package found in the Microsoft site.

You can download 3 versions of Microsoft Visual C++ from following links, install all 3 of them to be sure.

Microsoft Visual C++ 2005 SP1 Redistributable Package x86

Microsoft Visual C++ 2008 SP1 Redistributable Package x86

Microsoft Visual C++ 2010 Redistributable Package x86

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• Posted on - 06/18/2011
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Answered By robbie bailey 210 points N/A #125864

Yahoo Messenger 10 Runtime Error

Thank you Expert for sending help. The links are very helpful. The problem has been fixed and I'm thanking techyv also for being the bridge and helping people like me to resolve all the issues on computer.

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• Posted on - 09/04/2011
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