Zimbra 8 administration fails to connect with the server

Asked By David L Boles 0 points N/A Posted on - 08/12/2014

Hello,

I have this error from Zimbra 8 and I don’t know what this server error is and how can I solve it. Does anyone have a solution for my problem please ? I just updated my Ubuntu, this could be the problem that caused this error ?

Thanks !

Zimbra Administration

Server error encountered.

Server error encountered

Message: system failure: exception during auth {RemoteManager:zimbra network.ashleygriffin->[email protected]:2

Error code: service.FAILURE Method: [Unknown] Details:soap:Receiv

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• Question Category: Misc Software

Answered By Owino Konga 0 points N/A #178012

Zimbra 8 administration fails to connect with the server

This error is occurred due to ssh port. To fix this error follow the steps below.

• Change the ssh port to 22222.
• See the "Zimbra remote management port" in Zimbra property.
•  If you are asking for global property, then use the "gacf" command
• Put the code as shown in the image.

In this way you can fix the error.

You can fix the problem in other way also.

• Go to setup.
• Click on the "open in web browser" link
• Add "dev=1" "scripterror=1" to the URL.
• Reproduce the error.
• You will see a pop-up having JavaScript stack trace.
• Here you will find the cause of issue.
• If there is no java popup then check browser error console.

 

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• Posted on - 09/06/2014
• Question Category: Misc Software