Zune can’t find album information

Asked By gabmor 10 points N/A Posted on - 02/25/2012

Hi all.

I'm so frustrated that my Zune features are not working properly. I have a 20GB Zune and I’ve been using it for over a year.

I'm an obsessive-compulsive freak and having my music organized is a must. Whenever I try to find album information, it says,

"Cannot connect to server, Try again later."

The funny part is I'm connected to the internet during that time. In addition to this, when I need to sign in to the Marketplace on the software, it provides yet another error message saying that I am not connected to this mysterious server.

I uninstalled and reinstalled for four times and the result is the same. What should I do? I badly need your help, guys. Thanks in advance.

 

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• Question Category: MultiMedia Applications

Answered By Marie Chan 15 points N/A #93914

Zune can’t find album information

Hi!

Try to check your browser settings, specifically the proxy server settings of IE. Generally, you need in IE, you just need to go to Internet options, go to the Connections tab and select Local Area Network (LAN) settings:

Make sure that the Proxy server settings are correct, if there is any information inside the proxy server settings, then all you need to do is uncheck the box that has "Use a proxy server for your LAN". Also, make sure that at the top of Local Area Network settings, there is a check in "Automatically detect settings".

I hope that helps!

Cheers!

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• Posted on - 02/25/2012
• Question Category: MultiMedia Applications